Legal
Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information that you provide directly to us when using SquashHub:
- Account information: Name, email address, and phone number when you create an account
- Tournament data: Registration details, match scores, and tournament results
- Payment information: Transaction details processed through our payment partners (we do not store card numbers)
- Usage data: Information about how you interact with the platform, including device type and browser information
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve the SquashHub platform
- Process tournament registrations and manage events
- Send transactional notifications such as registration confirmations and match updates
- Process payments and provide receipts
- Respond to your requests, comments, or questions
- Detect, investigate, and prevent fraudulent or unauthorized activity
3. Data Storage
Your data is stored securely using Supabase, a trusted cloud database platform. Supabase provides enterprise-grade security including encryption at rest and in transit, regular backups, and compliance with industry security standards. Our database infrastructure is hosted in secure data centers with appropriate access controls and monitoring.
4. Third-party Services
We use the following third-party services to operate SquashHub:
- Supabase: Database hosting, authentication, and real-time data synchronization
- Stripe: Payment processing for tournament entry fees and player subscriptions
- Resend: Transactional email delivery for registration confirmations, password resets, and notifications
Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their respective policies.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you
- Correction: You can update your account information at any time through your profile settings
- Deletion: You can request deletion of your account and associated data by contacting us
- Export: You can request an export of your tournament and match data
Please note that some data may be retained for legal or legitimate business purposes, such as completed tournament records and payment transaction history.
6. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: support@squashhub.live
Location: Kuala Lumpur, Malaysia
This Privacy Policy is effective as of March 2026. We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.